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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Analytical call tracking employs either dynamic number insertion or static numbers to monitor various sales channels such as offline interactions, website visits, and phone calls. Our advanced call analytics platform delivers actionable insights that enhance marketing expenditure and increase the sales effectiveness of marketers. By utilizing our call tracking system, clients can avoid squandering resources on unproductive leads while effectively managing sales calls, including monitoring dropped calls. We provide a comprehensive view of your channel attribution, which ultimately boosts your marketing return on investment (ROI). Eliminate the uncertainty surrounding channel performance and let our call analytics software offer you valuable and precise information. This data can empower you to make essential business decisions confidently and minimize financial waste. Moreover, we facilitate the tracking of the entire sales process, and our call recording feature can significantly improve employee performance while allowing for targeted training and support. Ultimately, our services aim to streamline your operations and enhance overall business outcomes.

Description

Every individual who visits your website holds the potential to become a customer, making it essential to engage with them before they navigate away. ConvertCall enhances your ability to interact by analyzing customer behavior and capturing an impressive 88% more calls and inquiries right from the first day of implementation! Setting up a widget on your website is a straightforward yet highly customizable process through your account. Once established, the callback button and widget triggers begin to actively gather leads from your site. When visitors engage with the button or the triggers activate, a form appears prompting them to enter their phone number, with a promise of a callback in just a few seconds, typically within 20 to 30 seconds. The ConvertCall application then connects your manager directly with the prospective customer, facilitating a productive business conversation, while allowing for all calls to be recorded and rated by the visitors. Following the conversation, a personalized SMS is dispatched to the customer as a follow-up, ensuring a continued connection. Additionally, the customer's information is securely stored within the ConvertCall account and can be seamlessly integrated with various CRMs to streamline your customer relationship management. This comprehensive approach not only boosts lead conversion but also enhances overall customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CANDDi Yes 
Convert Experiences Yes 
Creovai Yes 
Google Analytics Yes 
Google Marketing Platform Yes 

Integrations

CANDDi No 
Convert Experiences No 
Creovai No 
Google Analytics No 
Google Marketing Platform No 

Pricing Details

£34.95 per month
Free Trial No 
Free Version No 

Pricing Details

$36 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Calltracks

Founded

2004

Country

United Kingdom

Website

www.calltracks.com

Vendor Details

Company Name

ConvertCall

Country

Spain

Website

convertcall.app/

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

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Alternatives

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