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Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
LucroVox serves as an AI voice receptionist designed specifically for local service businesses that aim to ensure every customer call is answered, qualified, and booked without depending on their staff's availability. With the capability to respond to incoming calls in less than 500 milliseconds, it operates around the clock, employing natural, human-like voices that effectively manage customer interactions without the interruptions of hold music or voicemails. Businesses have the flexibility to tailor the agent's greeting, conversation script, qualifying inquiries, pricing information, scheduling protocols, voice, and personality to align seamlessly with their team's operational style. During interactions, the AI adeptly discerns the customer's needs, poses necessary questions, qualifies potential leads, and directly schedules appointments or jobs in the company's calendar. Should a conversation necessitate human intervention, the AI can either transfer the caller to a team member or take a comprehensive message for future follow-up. LucroVox caters to diverse industries such as HVAC, roofing, plumbing, home services, clinics, med spas, legal services, and real estate, among others, ensuring that businesses can efficiently manage their customer interactions. This innovative approach not only enhances customer satisfaction but also significantly optimizes operational efficiency for service providers.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
$79/month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
LucroVox
Country
United States
Website
lucrovox.com
