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Average Ratings 3 Ratings

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ease
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support

Description

Comprehensive business phone solutions. Real experts in phone systems. Local assistance to address phone-related concerns quickly. By choosing Callifi, you become part of our community. We tailor state-of-the-art VoIP technology to meet the specific requirements of each client’s business phone setup. Additionally, our dedicated communications professionals ensure you receive timely support. This unwavering dedication has allowed us to satisfy our customers for many years, with plans to continue doing so for many more. Enhance your communication efficiency with innovative features such as a user-friendly inbox, an option for a “do not answer” list, redundancy, remote worker connectivity, and exceptional customer care. In essence, having Callifi means you have a reliable partner in your corner. Personalize your VoIP phone system with essential features tailored to your business needs, including phone numbers, find me/follow me options, conferencing capabilities, fax services, and robust security. Rest assured, we provide guidance throughout the entire process to ensure a seamless experience.

Description

net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions. Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails. AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed. Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department. uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale. Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CloudNuro
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Slack
Zapier
Zoho CRM
uContact

Integrations

CloudNuro
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Slack
Zapier
Zoho CRM
uContact

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$17.99/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callifi

Founded

2016

Country

United States

Website

callifi.com

Vendor Details

Company Name

net2phone

Founded

1990

Country

United States

Website

www.net2phone.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Alternatives

Alternatives

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