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Description
Take charge of your collections with Cogent, a comprehensive on-premise solution for debt collection and case management. The features of Cogent include a robust rules engine, seamless onboarding, effective document management, and efficient calendar management. With the rules engine, users benefit from a variety of predefined rules and criteria designed for thorough data evaluation and assessment. Cogent’s case management tools empower users to systematically handle case records and maintain important dates with ease. Our team of analysts consists of skilled professionals who can discern subtleties in conversation and emotional cues during every interaction. We ensure that call recordings are secured through multiple redundant pathways and have the capability to eliminate sensitive customer data as needed. Our processing and call grading times are among the best in the industry, all while upholding a commitment to quality and meticulous attention to detail. Callcap boasts a team of top-tier developers, allowing us to cater to unique project demands effectively. Furthermore, Callcap pioneered the concept of near real-time call monitoring, introducing a proprietary listening system that enhances oversight and responsiveness. This innovative approach not only elevates the efficiency of call assessments but also significantly improves customer interactions.
Description
Experience the most affordable call tracking solutions available in the market since 2007. With pricing beginning at just $5.99 per month and no long-term commitments required, there’s every reason to begin your journey today. If you're currently running advertisements or managing web pages while receiving phone calls, call tracking can reveal which of your marketing efforts are driving those incoming calls, helping you optimize your advertising budget. Choose from a vast selection of local numbers or opt for toll-free options to find the ideal match for your business needs. Should you require additional numbers, adding them later is a straightforward process. In just 60 seconds after selecting your number, your TeleCapture account will be set up, allowing you to activate your new call tracking number immediately. Simply provide the existing number that you want your call tracking number to forward to, and witness the seamless functionality of a call tracking system; everything operates as usual while we handle the call tracking for you, directing the calls straight to your business line. This innovative approach not only enhances your marketing strategy but also ensures that you are making the most of every incoming call.
API Access
Has API
API Access
Has API
Integrations
Blotout
Google Analytics
Meltano
Salesforce
TapClicks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Callcap
Founded
2001
Country
United States
Website
www.callcap.com
Vendor Details
Company Name
TeleCapture
Founded
2007
Country
United States
Website
telecapture.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
