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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Callbook serves as an AI-powered phone receptionist tailored specifically for home-service industries such as HVAC, plumbing, electrical, garage door repair, handyman services, and roofing contractors. This innovative solution operates around the clock, efficiently answering calls in both English and Spanish, while also qualifying callers, assessing emergencies, scheduling appointments directly on the calendar, and sending automated text responses for missed calls to ensure no potential lead is neglected. Additionally, it features an integrated CRM, allows for generating estimates and invoices, sends automated requests for reviews, and seamlessly synchronizes with QuickBooks Online for real-time updates. Users can retain their current phone numbers and can expect to be operational within approximately one day of setup. Subscription plans begin at just $19.99 per month for SMS services, with voice plans starting at $79 per month, making it an accessible option for businesses looking to enhance their customer service capabilities. With Callbook, home-service professionals can streamline their operations and focus more on delivering quality service to their clients.

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$19.99/month
Free Trial
Free Version

Pricing Details

$79/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callbook

Founded

2024

Country

United States

Website

getcallbook.com

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Product Features

Product Features

Alternatives

Alternatives

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