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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.

Description

Changuito is an online e-commerce solution designed for both merchants and service-oriented businesses, featuring a customizable storefront along with tools for product catalogs, order processing, inventory management, customer accounts, promotions, and point-of-sale functionalities. Additionally, it facilitates the delivery of physical goods via WhatsApp, enhancing communication and efficiency. Depending on the selected plan, users can also market digital products, educational courses, subscriptions, event tickets, and even provide services such as rentals and appointment bookings. Payment and shipping options are tailored to local markets, integrating with regional payment processors and logistics providers. Businesses can oversee their entire sales process and storefront operations through a unified dashboard. Targeting independent retailers, wholesalers, event coordinators, and service professionals, Changuito offers a 10-day trial period alongside monthly subscription plans that do not charge platform sales commissions, although fees from payment providers may still apply. This flexibility allows businesses to choose the features they need while minimizing upfront costs and maximizing their market reach.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Booked it Yes 
Envia No 
Facebook Yes 
Google Analytics No 
Instagram Yes 
Mercado Pago No 
Meta Pixel No 

Integrations

WhatsApp Yes 
Booked it No 
Envia Yes 
Facebook No 
Google Analytics Yes 
Instagram No 
Mercado Pago Yes 
Meta Pixel Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

ARS 29,000/month
VIP: ARS 29,000/month; Ultra VIP: ARS 37,700/month; Business: ARS 72,500/month. Fixed monthly plans with no Changuito sales commission. The store trial is 10 days with no credit card required. Some modules add a fixed monthly charge; payment providers may charge processing fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Callbell

Founded

2018

Country

France

Website

www.callbell.eu/en/

Vendor Details

Company Name

Changuito

Founded

2025

Country

Argentina

Website

changuito.com.ar/

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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