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Average Ratings 449 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Description

Immerse yourself in continuous live customer interactions via phone while entrusting the tedious tasks to the Salesfinity AI parallel dialer. This innovative tool automates manual dialing efficiently, steering clear of unproductive numbers and voicemails. Allow Salesfinity AI to evaluate your lead list and optimize your dialing strategy, leading to more fruitful connections. The platform expertly manages caller IDs to enhance your call reputation. As a top-tier parallel dialer, Salesfinity seamlessly integrates with all major CRMs and SEPs. Experience the effortless way the Salesfinity parallel dialer integrates into your sales workflow, akin to the joy of playing your favorite song. With everything necessary to elevate your outbound calling, it syncs calls directly to your CRM, significantly boosting your sales productivity. Navigate easily through Salesfinity's intuitive, clear interface. Choose to invest in your success with straightforward, value-oriented plans designed to enhance your team's efficacy, harnessing the full potential of a parallel dialer. By adopting Salesfinity, you position your sales strategy for unparalleled growth and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gong
HubSpot CRM
HubSpot Customer Platform
Salesforce
ActiveCampaign
Apollo.io
Avaya Aura
Balto
ClickFunnels
Deel
Forefront CRM
HubSpot Sales Hub
Less Annoying CRM
Microsoft Excel
Pipedrive
Plivo
Podio
Velocity
Zendesk
monday.com

Integrations

Gong
HubSpot CRM
HubSpot Customer Platform
Salesforce
ActiveCampaign
Apollo.io
Avaya Aura
Balto
ClickFunnels
Deel
Forefront CRM
HubSpot Sales Hub
Less Annoying CRM
Microsoft Excel
Pipedrive
Plivo
Podio
Velocity
Zendesk
monday.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$149 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallTools

Founded

2014

Country

United States

Website

calltools.com

Vendor Details

Company Name

Salesfinity

Founded

2022

Country

United States

Website

salesfinity.ai/

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

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