Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallToSale is a comprehensive software solution and managed service tailored for retailers utilizing Shopify and Shopify POS, effectively linking various marketing sources, phone interactions, and website forms to track identifiable sales both online and in physical stores. In conjunction with CallRail's call tracking capabilities and HighLevel's lead management, it allows for the transmission of eligible conversion events and revenue data to associated advertising platforms. The service offers different plans that encompass initial setup and ongoing monitoring, with enhanced reporting and customer follow-up functionalities available in the premium tiers. The matching process for sales attribution is contingent upon the availability of customer information, their consent, and the specific rules set by the platforms. To utilize CallToSale, a Shopify or Shopify POS account is mandatory, with the starting price for the Connect plan being $399 USD per month, along with a $199 setup fee; this plan necessitates existing subscriptions to both CallRail and HighLevel, while the higher-tier plans include these tools as part of their offerings. Overall, CallToSale aims to streamline the sales tracking process for retailers, enhancing their ability to analyze customer interactions and improve marketing strategies.
Description
THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
CallRail
Yes
GoHighLevel
Yes
Shopify POS
Yes
Twilio
No
Integrations
Shopify
Yes
CallRail
No
GoHighLevel
No
Shopify POS
No
Twilio
Yes
Pricing Details
$399/month
Connect costs $399 USD per month plus a $199 setup fee and requires separate paid CallRail and HighLevel subscriptions. Higher plans include CallRail and HighLevel. Plans include setup and ongoing monitoring; reporting and customer follow-up features are available on higher tiers.
Free Trial
No
Free Version
No
Pricing Details
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallToSale
Website
www.calltosale.com
Vendor Details
Company Name
THAT WAS AI
Founded
2024
Country
India
Website
www.thatwasai.com
Product Features
Marketing Attribution
Attribution Modeling
No
Audience Segmentation
No
Conversion Tracking
No
Cross-Channel Attribution
No
Customer Journey Mapping
No
Multi-Touch Attribution
No
Predictive Analytics
No
ROI Tracking
No