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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CallSync is a platform designed for call tracking and enhancing team visibility specifically for sales and service teams utilizing Android devices for their customer interactions. Through its Android application, it seamlessly syncs call logs to a centralized web dashboard, allowing managers to assess team performance, search through call histories, add annotations, organize contacts, and track follow-ups via comprehensive reports. Additionally, teams can access CRM functionalities to efficiently handle leads, navigate pipeline stages, manage deals, oversee tasks, and coordinate calendars. While the platform does not record calls directly, it allows for the upload of call recordings when this feature is enabled; these recordings can be transcribed and summarized with optional tools. Furthermore, API and webhook capabilities enable organizations to integrate call data into various workflows, enhancing operational efficiency. Admin controls are in place to manage work profiles and SIM selections, ensuring teams can regulate which calls are shared among members, and the pricing model is tailored to suit organizations with numerous phone users. This versatility makes CallSync an invaluable resource for teams striving to optimize their communication and performance.

Description

You can record audio for any duration and as many times as you desire, provided your device has sufficient storage capacity. Use advanced speech-to-text technology to easily transcribe your recordings into text format. Begin and end recordings swiftly from your home screen, and take the opportunity to attach notes to specific recordings for better organization. Share your audio or video files effortlessly through various platforms, including email, messaging apps, Facebook, Twitter, YouTube, Instagram, and Snapchat. For added convenience, download your recordings onto your desktop computer via USB cable or WiFi Sync, and choose from multiple audio formats to suit your needs. Keep your recordings secure with a passcode, and enjoy features like looping, trimming, and adjusting playback speed. You can also skip backward or forward by 15 seconds and mark your favorite recordings for easy access. If you wish to record phone calls, you can do so by setting up a 3-way conference call, where the third participant acts as the recording line that captures your conversation. Please note that to utilize the call recording feature, your phone carrier must support 3-way conference calling, ensuring you can capture important discussions seamlessly. Additionally, the app's user-friendly interface makes managing your recordings a breeze.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Facebook No 
Instagram No 
Snapchat No 
X (Twitter) No 
YouTube No 

Integrations

Facebook Yes 
Instagram Yes 
Snapchat Yes 
X (Twitter) Yes 
YouTube Yes 

Pricing Details

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallSync

Founded

2026

Country

India

Website

callsyncapp.com

Vendor Details

Company Name

TapMedia Ltd

Founded

2010

Country

United States

Website

www.tapmedia.co.uk

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Alternatives

Alternatives

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