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Description
After several weeks of extensive testing, we are thrilled to announce the release of the latest version of Call2Field! Our innovative web-based platform, named ‘Call2Field Online,’ will enable users to access the Call2Field software directly through their web browsers. You’ll have the flexibility to adjust its size, resolution, and zoom level, as well as the convenience of opening multiple tabs simultaneously. Additionally, we have introduced a refreshed and modernized interface for an enhanced user experience. The Call2Field Mobile application has also undergone a significant behind-the-scenes upgrade, leveraging advanced device-side technologies to stay aligned with the newest browser advancements and optimize data storage. Among the exciting new features is a ‘Clear Data and Cache’ option available in the settings menu, while the Time Entry section now includes a dedicated area for Expenses. Furthermore, activating Offline Mode will allow users to download essential background codes, which will still require regular updates. We have also revamped the Customer Portal to support multi-equipment functionality, enabling Call Finder to accurately search and display results for multiple pieces of equipment from both Calls and reports, significantly enhancing the overall efficiency of the application. This new update promises to deliver an improved experience for all users!
Description
Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RedZebra Software
Founded
2005
Country
United Kingdom
Website
www.redzebrasoftware.com
Vendor Details
Company Name
Penta Technologies
Founded
1968
Country
United States
Website
www.penta.com/field-service-software/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking