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Average Ratings 0 Ratings
Description
Call Welcome is an AI-driven cloud phone receptionist designed specifically for home service trades in Canada. It operates by receiving calls that are forwarded from the business's existing phone number. The AI receptionist informs callers of its nature and that their call will be transcribed, while also providing answers to pre-defined questions related to business hours, service areas, and available services. Additionally, it collects vital information from the caller, including their name, callback number, address, job specifics, urgency levels, and preferred times for callbacks. Messages, along with transcripts, are sent via text to the business and stored in an online inbox for easy access. Businesses have the flexibility to set emergency criteria for redirecting urgent calls to the owner's personal phone, determine if the service should operate beyond standard business hours, and even decline sales inquiries. This service is applicable for various sectors, including plumbing, electrical work, heating and cooling services, roofing, garage door repairs, painting, tiling, paving, landscaping, pool maintenance, and home cleaning. Subscription plans feature monthly call-minute limits, with options for per-minute overages or voicemail services once the allotted minutes are exhausted. The versatility of Call Welcome makes it an essential tool for enhancing customer interaction and streamlining business operations.
Description
Sarah serves as a virtual AI receptionist tailored for small enterprises and local stores in Quebec, adeptly managing forwarded calls from a designated business number in both French and English. By utilizing a customized business profile, Sarah can efficiently respond to inquiries, transfer calls to appropriate personnel, or take messages as needed. Businesses have the flexibility to deploy Sarah for overflow calls, during evenings and weekends, on holidays, or for all calls around the clock. Additionally, Sarah can seamlessly schedule appointments in Google Calendar according to predefined business rules, followed by sending out confirmation and reminder messages to clients. After each call, businesses receive a comprehensive summary and transcript via email, with the option to include voice recordings for reference. The setup process is personalized, involving the creation of a detailed profile and call testing, with no need for extra phone hardware. Moreover, Sarah is capable of drafting quotes and follow-up messages, which require staff approval prior to being sent out. This innovative solution not only enhances customer service but also streamlines communication processes for businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
No
Pricing Details
$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
Monthly service.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Welcome
Founded
2026
Country
Canada
Website
callwelcome.ca
Vendor Details
Company Name
MilhommeSI
Country
Canada
Website
milhommesi.com