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Description
Call Saver® Pro™ allows users to efficiently save, organize, and access their phone call recordings directly from their computer. This tool is ideal for small businesses, home offices, or individuals looking to maintain a record of their phone conversations. Users can effortlessly store their calls on either a desktop or laptop device, and they have the option to email or upload these recordings whenever they wish, removing the hassle of using traditional tape recordings. Conversations can be neatly categorized into folders or directories on the hard drive or any network drive for quick retrieval, whether in the office, on the go, or in a courtroom setting. The software offers both automatic and manual recording features and is compatible with nearly any corded phone and PC. Each recorded file is automatically stamped with the date and time for easy identification, and users can archive these files to any network server or drive. Recordings are saved in the WAV format, and the registration process is straightforward, requiring only an Internet connection. Additionally, users can instantly playback the last minute of an ongoing call, ensuring they never miss important information. This software is fully compatible with all versions of Windows operating systems, making it a versatile choice for various users.
Description
Voxjar integrates seamlessly with communication tools, customer relationship management systems, and data repositories to gather recordings and metadata from your representatives' calls. Utilizing advanced Machine Learning and Artificial Intelligence techniques, Voxjar not only transcribes these conversations but also gauges emotional nuances. It subsequently evaluates the content and associated call data based on parameters you set. The platform offers insights derived from a vast array of customer interactions, which can be leveraged to boost agent effectiveness, refine product offerings, minimize obstacles, and enhance customer understanding. Furthermore, Voxjar equips you with a comprehensive suite of resources designed to elevate the quality of your representatives' customer engagements. This includes features like call playback with commenting options, a centralized call library, quality assurance workflows, agent access, and customizable scorecards, all consolidated within a single user-friendly platform. By providing these tools, Voxjar empowers teams to consistently improve their performance and foster better customer relationships.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$270 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DynaMetric
Website
www.dynametric.com
Vendor Details
Company Name
Voxjar
Country
United States
Website
voxjar.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording