Average Ratings 0 Ratings
Average Ratings 929 Ratings
Description
Streamline your contact organization, optimize your sales workflow, and enhance customer relationships while elevating the quality of your sales calls, giving the appearance of a larger corporation. Whether you require a toll-free number or a local line for your business, or if you intend to utilize a power dialer to reach your contacts efficiently, we have the perfect solutions for you. By renting a toll-free number or selecting from our diverse array of Call Cowboy vanity phone numbers, you can significantly enhance your business's credibility. Cultivating a professional image is essential for branding and can propel your business to new heights. Our dialing platform from Call Cowboy enables you to connect through either your landline or mobile device, offering you the flexibility to work from anywhere at any time. Designed for scalability, both our predictive dialer and auto dialer technologies accommodate businesses ranging from those needing a single power-dialer seat to those requiring extensive predictive dialer setups for up to one thousand seats across a variety of sectors. This adaptability ensures that no matter your business size, you can leverage our services to maximize efficiency and productivity.
Description
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
AgencyAnalytics
AgencyPlatform
CAKE
DenGro
Drift
Facebook
Google Ads
Kissmetrics
Lightning Step
Integrations
Adobe Marketo Engage
AgencyAnalytics
AgencyPlatform
CAKE
DenGro
Drift
Facebook
Google Ads
Kissmetrics
Lightning Step
Pricing Details
$19.95 per user per month
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Call Cowboy
Country
United States
Website
www.callcowboy.com
Vendor Details
Company Name
CallTrackingMetrics
Founded
2012
Country
United States
Website
www.calltrackingmetrics.com
Product Features
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
