Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.
Description
Klyp serves as a cloud-based AI receptionist tailored for small businesses in the UK that often miss incoming calls. Their voice assistant, Cora, operates 24/7 under the business's name, engaging with callers by asking qualifying questions, collecting essential caller information, and providing a summary of the conversation to the team afterward. For users on the Growth and Pro plans, Cora is capable of scheduling callbacks into the business's calendar, sending text confirmations to callers, directing calls to the appropriate personnel, and prioritizing urgent calls for immediate attention; additionally, the Pro plan accommodates multiple phone numbers and offices while integrating with client management systems. Businesses can retain their existing phone numbers and have the flexibility to redirect calls during busy periods, unanswered situations, or outside of operating hours. The service offers a range of plans providing 100, 500, or 1,000 minutes each month, with the setup process efficiently managed by Klyp. The Klyp website showcases specific workflows designed for various industries such as solicitors, estate agents, accountants, tradespeople, and car dealerships, highlighting its versatile applications across different business types. This comprehensive approach ensures that small businesses can maintain professionalism and efficiency in managing their communications.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$497 per month
Free Trial
Yes
Free Version
No
Pricing Details
£49/month
Starter is £49/month for 100 minutes; Growth is £99/month for 500 minutes; Pro is £149/month for 1,000 minutes. The first month is free; a card is required at sign-up, but nothing is charged for 30 days. There is no setup fee or contract, and VAT is not added. Cora continues answering after included minutes are used; Klyp suggests upgrading rather than charging surprise overages.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Citadel
Founded
2026
Country
United States
Website
callcitadel.com
Vendor Details
Company Name
Klyp
Founded
2026
Country
United Kingdom
Website
klyp.co.uk
Product Features
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
No
Lead Notifications
No
Lead Nurturing
No
Lead Qualification
No
Lead Scoring
No
Online Forms
No