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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.

Description

Klyp serves as a cloud-based AI receptionist tailored for small businesses in the UK that often miss incoming calls. Their voice assistant, Cora, operates 24/7 under the business's name, engaging with callers by asking qualifying questions, collecting essential caller information, and providing a summary of the conversation to the team afterward. For users on the Growth and Pro plans, Cora is capable of scheduling callbacks into the business's calendar, sending text confirmations to callers, directing calls to the appropriate personnel, and prioritizing urgent calls for immediate attention; additionally, the Pro plan accommodates multiple phone numbers and offices while integrating with client management systems. Businesses can retain their existing phone numbers and have the flexibility to redirect calls during busy periods, unanswered situations, or outside of operating hours. The service offers a range of plans providing 100, 500, or 1,000 minutes each month, with the setup process efficiently managed by Klyp. The Klyp website showcases specific workflows designed for various industries such as solicitors, estate agents, accountants, tradespeople, and car dealerships, highlighting its versatile applications across different business types. This comprehensive approach ensures that small businesses can maintain professionalism and efficiency in managing their communications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$497 per month
Free Trial Yes 
Free Version No 

Pricing Details

£49/month
Starter is £49/month for 100 minutes; Growth is £99/month for 500 minutes; Pro is £149/month for 1,000 minutes. The first month is free; a card is required at sign-up, but nothing is charged for 30 days. There is no setup fee or contract, and VAT is not added. Cora continues answering after included minutes are used; Klyp suggests upgrading rather than charging surprise overages.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Call Citadel

Founded

2026

Country

United States

Website

callcitadel.com

Vendor Details

Company Name

Klyp

Founded

2026

Country

United Kingdom

Website

klyp.co.uk

Product Features

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

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