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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.

Description

Frontel is an AI-driven phone answering solution accessible through web browsers, tailored for enterprises. Companies supply essential details like service offerings and operating hours to enhance the AI's response accuracy. The system manages incoming calls by gathering caller names, contact numbers, inquiries, and appointment requests, while also archiving relevant conversation text and request information in a dedicated Messages section. Team members then assess these requests and reach out to callers to either confirm appointments or suggest alternative times. When there's sufficient capacity, businesses have the option to either activate a Frontel phone number or divert calls from their current number. Primarily intended for small businesses and service teams, Frontel effectively addresses routine inquiries and follow-up needs, and it focuses on storing conversation text rather than recording call audio. This innovative solution streamlines communication and enhances customer service efficiency for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$497 per month
Free Trial Yes 
Free Version No 

Pricing Details

Frontel offers a limited free initial trial, subject to availability. Carrier charges may apply when calls are forwarded.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Call Citadel

Founded

2026

Country

United States

Website

callcitadel.com

Vendor Details

Company Name

Frontel

Country

United States

Website

aiphoneansweringservice.io

Product Features

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

Product Features

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