Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.
Description
Frontel is an AI-driven phone answering solution accessible through web browsers, tailored for enterprises. Companies supply essential details like service offerings and operating hours to enhance the AI's response accuracy. The system manages incoming calls by gathering caller names, contact numbers, inquiries, and appointment requests, while also archiving relevant conversation text and request information in a dedicated Messages section. Team members then assess these requests and reach out to callers to either confirm appointments or suggest alternative times. When there's sufficient capacity, businesses have the option to either activate a Frontel phone number or divert calls from their current number. Primarily intended for small businesses and service teams, Frontel effectively addresses routine inquiries and follow-up needs, and it focuses on storing conversation text rather than recording call audio. This innovative solution streamlines communication and enhances customer service efficiency for its users.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$497 per month
Free Trial
Yes
Free Version
No
Pricing Details
Frontel offers a limited free initial trial, subject to availability. Carrier charges may apply when calls are forwarded.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Citadel
Founded
2026
Country
United States
Website
callcitadel.com
Vendor Details
Company Name
Frontel
Country
United States
Website
aiphoneansweringservice.io
Product Features
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
No
Lead Notifications
No
Lead Nurturing
No
Lead Qualification
No
Lead Scoring
No
Online Forms
No