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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.

Description

Fasite delivers a comprehensive managed website and front-office solution tailored for local service companies, integrating lead generation with optional AI-driven call answering and job management features. The platform's team creates and oversees a business website equipped with service pages, localized content for search optimization, support for custom domains, and web forms that funnel leads into a centralized dashboard. By opting for the AI Front Office plan, businesses gain access to an AI receptionist that provides a dedicated local phone number, call summaries, and online scheduling for service appointments. Additionally, users can efficiently handle customer databases, quotations, job timelines, teams, recurring tasks, and invoices, all through phone links that allow crew members to access their daily tasks without needing to download an application. Fasite is specifically designed for owner-operated local enterprises, encompassing home service trades such as plumbing, electrical work, HVAC, roofing, landscaping, and cleaning services. The platform is available through monthly subscription plans, which include a risk-free 30-day trial to explore its features. This flexibility allows businesses to experience the benefits of the service before committing long-term.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$497 per month
Free Trial Yes 
Free Version No 

Pricing Details

$129/month
The Website plan starts at $129 per month. AI Front Office is listed at $229 per month. Monthly plans include a 30-day free trial; plan features vary.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Call Citadel

Founded

2026

Country

United States

Website

callcitadel.com

Vendor Details

Company Name

Fasite

Country

United States

Website

fasite.org

Product Features

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

Product Features

Alternatives

Alternatives