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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.

Description

Callara serves as a virtual receptionist powered by artificial intelligence, tailored for small and medium enterprises across Canada, including trades, clinics, law offices, salons, and independent professionals, who often miss out on potential revenue due to unanswered calls. The system operates by immediately responding to customer calls at any time of day or night, offering support in both English and French, and engages in conversations naturally, avoiding the use of mechanical phone menus. Specifically designed to embody your business's identity, Callara greets callers using your company name, addresses frequently asked questions, and manages calls similarly to an experienced front-desk staff member. Key features include: - 24/7 call answering, ensuring that every incoming call is addressed regardless of the hour, including weekends and holidays, preventing any leads from being sent to voicemail. - Lead qualification, where Callara poses relevant questions to discern the caller's needs before transferring or scheduling appointments, thereby eliminating the need to pursue unqualified inquiries. - Seamless appointment booking that integrates directly with your calendar, facilitating easy management of your schedule. In an era where customer responses are critical, Callara stands out by enhancing communication and ensuring that every opportunity is captured effectively.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$497 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Call Citadel

Founded

2026

Country

United States

Website

callcitadel.com

Vendor Details

Company Name

Callara AI

Founded

2026

Country

Canada

Website

callara.ca

Product Features

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Product Features

Alternatives

Alternatives

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