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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Caddie acts as an AI assistant for every sales call, functioning as a notetaker that communicates and sells effectively. It participates in sales conversations, actively listening and recalling pertinent information from the team's knowledge repository, thereby ensuring that sales representatives never have to respond with "let me get back to you" when potential clients inquire about pricing, integrations, recent metrics, product specifics, or other relevant topics already covered in the company's materials. By consolidating documents, the website, pricing details, and emails into a secure knowledge base, Caddie provides answers based solely on that information, eliminating any guesswork. Its design allows it to know the numbers thoroughly, emulate the most skilled sales representative, and facilitate the dialogue while the seller maintains focus on the prospect. In moments of uncertainty, Caddie can discreetly offer the correct information, prefacing with "Just to add—," and it only interjects when it can truly enhance the conversation. Furthermore, it has the capability to fact-check the discussion in real time, rectifying any inaccuracies in figures or misunderstandings from the prospect before they become entrenched in the dialogue. This continuous support ensures that the sales process remains smooth and informed throughout.

Description

To initiate a conversation with one of your service representatives, future customers can simply click the Click to Speak button located on your website. This convenient feature allows them to reach out to your business from any spot across the globe at no cost. Fonvirtual will facilitate a direct connection between the individual browsing your website and your team. By selecting Click to Speak, potential clients will be able to contact your company immediately, all while enjoying high-definition sound quality, regardless of the distance between them. Additionally, you can customize your Click to Speak WebRTC settings with personalized greetings, operational schedules, call queuing, analytics, and much more. You’ll also gain insights into the source of your calls by identifying which button was used, enhancing your understanding of customer interactions. Incorporating a Click to Call button on your site can significantly enhance your business's image, presenting it as approachable and friendly, which can lead to a more enjoyable experience for visitors. With the presence of a Click to Speak button, it is projected that your business could increase call inquiries by around 35%, providing a valuable opportunity for engagement and growth. This innovative communication tool not only streamlines customer interactions but also fosters a connection that could lead to lasting relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Calendar
Google Chrome
Google Drive
Microsoft Teams
Mozilla Firefox
Safari
Zoom

Integrations

Gmail
Google Calendar
Google Chrome
Google Drive
Microsoft Teams
Mozilla Firefox
Safari
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Caddie

Country

United States

Website

heycaddie.live/

Vendor Details

Company Name

Fonvirtual

Founded

2010

Country

Spain

Website

www.fonvirtual.com/en/click-to-call/

Product Features

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Alternatives

No Alternatives

Alternatives