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support

Description

Cacher enhances your team's coding efficiency, allowing you to produce more code in less time. With code snippets, you can easily access and share the technical nuances of any project. The customizable color-coded labeling system enables you to arrange your code in any preferred manner, whether by project, department, or urgency. By installing our plugins for widely-used editors and IDEs, you can create and insert snippets seamlessly, without disrupting your workflow. Cacher’s collaborative features help you establish a collective knowledge base within your organization. Team snippets and labels are synchronized across all members' libraries, regardless of the platform or code editor they use. Each snippet is accessible on Snippets, our vibrant code-sharing platform for Cacher users. You can share snippet URLs via email, Slack, Twitter, or even integrate them into your blog. Utilize code snippets for documenting recurring coding patterns, algorithms, and setup instructions for machines. Educators find team snippets particularly useful for providing valuable resources to their students, serving as excellent enhancements to their lesson plans. By facilitating collaboration and knowledge sharing, Cacher ultimately fosters a more productive coding environment.

Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Slack Yes 
X (Twitter) Yes 
GitHub Yes 
GitHub Gist Yes 
Google Chrome Yes 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
Mozilla Firefox Yes 
PostgreSQL Yes 
React Yes 
Ruby Yes 
Visual Studio Code Yes 
Vue.js Yes 
WordPress Yes 

Integrations

Gmail Yes 
Slack Yes 
X (Twitter) Yes 
GitHub No 
GitHub Gist No 
Google Chrome No 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Mozilla Firefox No 
PostgreSQL No 
React No 
Ruby No 
Visual Studio Code No 
Vue.js No 
WordPress No 

Pricing Details

$6 per month
Free Trial No 
Free Version Yes 

Pricing Details

$19.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cacher

Website

www.cacher.io

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

Alternatives

Alternatives

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Snip

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