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support

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Description

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Description

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Attentive No 
Bloomreach No 
Magento No 
Ometria No 
SAP Store No 
Salesforce Agentforce Commerce No 

Integrations

Shopify Yes 
Attentive Yes 
Bloomreach Yes 
Magento Yes 
Ometria Yes 
SAP Store Yes 
Salesforce Agentforce Commerce Yes 

Pricing Details

$39.00/month
Premium Experience @ $39.00/month paid annually.
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Enterprise Experience: Please email sales@cxoncloud.com
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

UNLOC Ltd.

Founded

2009

Country

London

Website

cxoncloud.com

Vendor Details

Company Name

Mention Me

Founded

2013

Country

United Kingdom

Website

mention-me.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders No 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging No 

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content No 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor No 

Event Booking

Attendee Management Yes 
Confirmation/Reminders Yes 
Discount/Coupon Management Yes 
Event Calendar Yes 
Marketing Management Yes 
Online Payments Yes 
Online Registration Yes 
Social Media Promotion No 
Wait List Management No 
Website Management No 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content No 
Landing Pages / Web Forms Yes 
Lead Scoring Yes 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management Yes 

Retail Management

CRM Yes 
Commission Management No 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management No 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce Yes 

Transactional Email

A/B Testing No 
Contact Database No 
Dynamic Content No 
Email Monitoring No 
Mailing List Management No 
Reporting/Analytics No 
Spam Check No 
Template Management No 

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions Yes 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program Yes 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives