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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Consider how customer satisfaction and the ability to serve could drastically improve if your service staff were equipped with a rapid, intelligent, and cohesive service application to efficiently carry out essential tasks while on the move. CX FSM offers a robust field service management solution with user-friendly interfaces tailored for both dispatchers and technicians, ensuring that your service personnel receive the pertinent information from various data sources precisely when needed, accessible on any device. Designed specifically for enterprise-level field service and customer service teams, the CX FSM Web and Mobile Apps aim to provide immediate benefits by leveraging real-time insights and analytics, empowering teams to make informed decisions and take decisive actions during critical service operations, ultimately leading to enhanced customer satisfaction and loyalty. By integrating such technology, organizations can not only streamline their processes but also foster a more responsive and agile service environment.

Description

OFS PRO provides essential real-time data from the field, empowering corporate office decision-making. Its interface closely resembles Microsoft Outlook®, making it instantly recognizable and easy for users to navigate. This intuitive design ensures that everyone, from management to on-ground staff, can swiftly acquire the necessary skills to operate the system effectively. Users can create detailed reports categorized by various parameters, including business unit, district, customer, asset, service line, job type, lease, or well. Additionally, field supervisors can continue their work offline, ensuring productivity even without internet access. The platform incorporates cutting-edge technology, utilizing Microsoft .NET and Microsoft SQLServer to enhance its functionality. For those with advanced skills, OFS PRO offers the capability to design custom reports, export data to Excel, and access a range of sophisticated reporting tools, making it a versatile choice for diverse operational needs. This combination of user-friendliness and powerful features positions OFS PRO as an invaluable asset for any organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MobileForce Software

Founded

2011

Country

United States

Website

www.mobileforcesoftware.com

Vendor Details

Company Name

OFS PRO

Country

United States

Website

ofspro.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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