CX FSM Description
Imagine the impact on customer satisfaction, service capacity and customer satisfaction if your service personnel had a faster, smarter, and integrated service app that allows them to execute critical tasks quickly and accurately on the move. CX FSM provides a comprehensive field service management platform with intuitive interfaces for technicians and dispatchers. It provides the right information to your service team from all relevant data sources at the right time, on any device, at the right moment. CX FSM Web & Mobile Apps were designed for customer service and enterprise field teams looking for immediate results from applying real-time information, inform teams with real insight and analysis -- all to take decisive actions to complete critical service tasks while on the move and delight customers.