Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The CWS Platform serves as a cloud-based B2B commerce solution tailored for manufacturers, distributors, and wholesalers, facilitating the management of negotiated pricing, customer credit, delivery terms, and product selections. By integrating buyer self-service functionalities, tools for sales representatives, and marketplace features, it allows buyers to explore catalogs, verify prices and stock levels, and submit orders effortlessly. Meanwhile, sales teams can oversee customer accounts, manage quotes, and handle customized shopping carts. The platform efficiently interfaces with ERP systems via APIs and webhooks to ensure the synchronization of product details, inventory levels, customer information, pricing structures, and order data. It also incorporates configurable rules to accommodate discounts, approval processes, and various commercial conditions. Additionally, optional AI agents enhance workflows related to sales, procurement, merchandising, catalog enhancement, and inventory replenishment. Organizations can leverage this versatile platform for digital B2B transactions, assisted selling, and operations within multi-seller marketplaces, ultimately streamlining their sales processes. This comprehensive approach not only improves efficiency but also supports a seamless experience across various sales channels.
Description
We harness innovative artificial intelligence to provide you with essential insights featuring state-of-the-art precision. Our cloud-based platform is designed to enhance enterprise-scale omnichannel sales operations, analytics, and integration. With SEMBA, seamlessly link your omnichannel sales efforts to your supply chain, thereby boosting visibility into customer demand. We eliminate uncertainty in delivery processes, enabling your customers to monitor their orders in real-time through SEMBA Insight. This comprehensive enterprise solution facilitates the discovery, selling, fulfillment, and procurement involved in a transaction, catering to both ends of the transaction spectrum. Our mobile and desktop POS systems empower sales and delivery teams to conduct omnichannel transactions, whether they are on-the-go or at retail locations. By utilizing an always accessible platform, you can enhance customer service and elevate the overall customer experience. No matter where you are, both customers and administrators can easily access the system across all devices, ensuring seamless interaction and efficiency. This level of connectivity and convenience is essential in today’s fast-paced market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
No
TOTVS ERP
No
Pricing Details
The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CWS Platform
Founded
2012
Country
Brazil
Website
www.cws-platform.com/en/
Vendor Details
Company Name
semba technologies
Country
United States
Website
sembatechnologies.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No