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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Shopify Flow is an automation tool designed for ecommerce that allows you to save valuable time and concentrate on scaling your business effectively. This platform simplifies the process of automating various tasks and concepts both within your online store and across different applications. You can either select from a wide array of pre-built templates to kick off your automation journey or utilize the intuitive visual builder to tailor a workflow that suits your specific needs. By leveraging Flow, you can enhance productivity and accomplish more in a shorter timeframe. With Flow's capabilities, you can automate numerous aspects, including enhancing the buyer experience, managing customer relations, overseeing inventory and merchandising, handling risk, streamlining order processing, fostering loyalty and retention, and implementing promotions efficiently. This comprehensive automation approach not only saves time but also contributes to a more organized and responsive business environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ParcelWILL
ChatWILL
Descartes Sellercloud
Facebook
Gmail
Google Ads
Intelligems
Klaviyo
MESA
Mailchimp
PayPal
Rise.ai
Rivo
SEOWILL
Shop Pay
Shopify
Shopify Plus
WhatsApp
Yotpo
Zendesk

Integrations

ParcelWILL
ChatWILL
Descartes Sellercloud
Facebook
Gmail
Google Ads
Intelligems
Klaviyo
MESA
Mailchimp
PayPal
Rise.ai
Rivo
SEOWILL
Shop Pay
Shopify
Shopify Plus
WhatsApp
Yotpo
Zendesk

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

apps.shopify.com

Product Features

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Alternatives

Alternatives

UpOrder Reviews

UpOrder

UpOrder by Pantastic