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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Shopify Flow is an automation tool designed for ecommerce that allows you to save valuable time and concentrate on scaling your business effectively. This platform simplifies the process of automating various tasks and concepts both within your online store and across different applications. You can either select from a wide array of pre-built templates to kick off your automation journey or utilize the intuitive visual builder to tailor a workflow that suits your specific needs. By leveraging Flow, you can enhance productivity and accomplish more in a shorter timeframe. With Flow's capabilities, you can automate numerous aspects, including enhancing the buyer experience, managing customer relations, overseeing inventory and merchandising, handling risk, streamlining order processing, fostering loyalty and retention, and implementing promotions efficiently. This comprehensive automation approach not only saves time but also contributes to a more organized and responsive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ParcelWILL Yes 
Cleverific No 
Descartes Sellercloud No 
Facebook Yes 
Gmail Yes 
Google Ads Yes 
Intelligems No 
Klaviyo Yes 
Mailchimp Yes 
PayPal Yes 
Rise.ai No 
Rivo No 
SEOWILL Yes 
Shop Pay Yes 
Shopify Plus Yes 
TikTok Yes 
TrustWILL Yes 
WhatsApp Yes 
WooCommerce Yes 
Yotpo Yes 

Integrations

ParcelWILL Yes 
Cleverific Yes 
Descartes Sellercloud Yes 
Facebook No 
Gmail No 
Google Ads No 
Intelligems Yes 
Klaviyo No 
Mailchimp No 
PayPal No 
Rise.ai Yes 
Rivo Yes 
SEOWILL No 
Shop Pay No 
Shopify Plus No 
TikTok No 
TrustWILL No 
WhatsApp No 
WooCommerce No 
Yotpo No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

apps.shopify.com

Product Features

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

Alternatives

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