Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Boost your brand's repeat purchase rate by 20% or even higher. With Rivo, you can enhance repeat purchases, elevate customer lifetime value (LTV), and lower advertising expenses. You understand your customers' desires, and we assist you in creating tailored programs that encourage ongoing purchases. By reducing your advertising costs, you can turn your most loyal customers into enthusiastic brand advocates. Additionally, attract new customers at a cost lower than your average customer acquisition cost (CAC). Enhance LTV and steady revenue streams by providing exclusive perks to your paid members. Explore how Rivo is empowering rapidly expanding ecommerce brands to increase their revenue significantly and achieve sustainable growth. By partnering with Rivo, your brand can thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Klaviyo
Mailchimp
Shopify
Shopify Plus
Attentive
Drip
Facebook
Gmail
Google Ads
Instagram
Judge.me
Okendo
REVIEWS.io
Recharge
SEOWILL
Shopify Flow
Stamped
WhatsApp
WooCommerce
Zendesk

Integrations

Klaviyo
Mailchimp
Shopify
Shopify Plus
Attentive
Drip
Facebook
Gmail
Google Ads
Instagram
Judge.me
Okendo
REVIEWS.io
Recharge
SEOWILL
Shopify Flow
Stamped
WhatsApp
WooCommerce
Zendesk

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

$189/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Rivo

Founded

2021

Country

United States

Website

www.rivo.io

Product Features

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Alternatives

Alternatives

UpOrder Reviews

UpOrder

UpOrder by Pantastic