Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
Introducing a versatile growth platform designed specifically for eCommerce brands, Metrilo integrates eCommerce analytics, CRM, and email solutions to enhance customer retention and support sustainable growth. Through Metrilo’s advanced customer retention analytics, you gain insights into the customer lifecycle, enabling you to maintain proactive relationships with your clientele. You will identify the campaigns and products that foster customer loyalty, allowing you to increase sales to returning customers. Additionally, the platform equips you to manage seasonal fluctuations and typical sales cycles with comprehensive behavioral data at your fingertips. Metrilo segments customers into cohorts based on their initial interactions, such as purchases, timing, and campaigns, and tracks their loyalty over time. This tracking reveals which products and campaigns contribute to customer lifetime value while also identifying those that only attract one-time buyers. Furthermore, it provides clear visibility into the timing of repeat orders and when customers may cease purchasing, empowering you to optimize your email outreach effectively. By utilizing Metrilo’s insights, you can devise more targeted marketing strategies that resonate with your audience.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
ChatWILL
Facebook
Gmail
Google Ads
Klaviyo
Magento
Mailchimp
ParcelWILL
Integrations
Shopify
WooCommerce
ChatWILL
Facebook
Gmail
Google Ads
Klaviyo
Magento
Mailchimp
ParcelWILL
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$119 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
Metrilo
Founded
2014
Country
Bulgaria
Website
www.metrilo.com
Product Features
Product Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights