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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Elevate your online store by leveraging powerful social proof. Whether you're launching your inaugural shop or you're a seasoned brand, Loox is designed to support your growth. Enhance your conversion rates, draw in high-quality visitors, and promote loyal purchases through engaging visual product reviews. Trusted by more than 90,000 Shopify merchants, you can automate personalized review requests and reminders, encouraging customers to share their photos and feedback. Create a distinctive presence with a sophisticated online store that instills confidence in your customers. Regardless of your store's theme, our beautiful review galleries provide an exceptional way to showcase product feedback on Shopify. Incorporating photo reviews on product pages can lead to an impressive 91% increase in conversions. With Loox, you can effortlessly gather numerous photo reviews and present them in eye-catching galleries, significantly enhancing your credibility, driving up conversions, and ultimately increasing sales through compelling social proof. By integrating these features, you not only boost your store's reputation but also foster a community of satisfied customers who contribute to your brand's success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Klaviyo
ParcelWILL
Bubblehouse
Facebook Apps and Tabs
GemPages
Gmail
Kimonix
LimeSpot
Mailchimp
PageFly
Pinterest
Searchanise
SendWILL
Shopify
TikTok
TrustWILL
UpCart
VideoWise
Whatmore
Wiser

Integrations

Klaviyo
ParcelWILL
Bubblehouse
Facebook Apps and Tabs
GemPages
Gmail
Kimonix
LimeSpot
Mailchimp
PageFly
Pinterest
Searchanise
SendWILL
Shopify
TikTok
TrustWILL
UpCart
VideoWise
Whatmore
Wiser

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

$9.99 / mo
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Loox

Founded

2015

Country

Israel

Website

loox.app

Product Features

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

UpOrder Reviews

UpOrder

UpOrder by Pantastic