Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
Cleverific is a Shopify app for self-serve order editing, customer portals, and post-purchase revenue optimization. The platform lets customers edit their own orders during a configurable window after checkout, helping reduce urgent support tickets for address changes, size changes, quantity edits, and product swaps. Merchants can control how long orders remain editable and define what customers can change using flexible rules at the order, customer, or line-item level. Cleverific is built mobile-first because most post-checkout edits happen from customer phones. The platform also turns the post-purchase window into a revenue opportunity with upsells, cross-sells, free-shipping nudges, A/B testing, upsell and downsell flows, and personalized product offers. Its retention engine can predict reorder timing and route replenishment, win-back, subscription, and one-click checkout offers through tools such as Klaviyo and Attentive. Cleverific integrates with major Shopify apps, ERPs, 3PLs, email tools, and shipping platforms, including Klaviyo, NetSuite, ShipStation, Celigo, Stord, Loop Returns, Rebuy, AfterShip, Brightpearl, Downpay, and more. Shopify teams can use Cleverific to reduce manual order changes, protect fulfillment workflows, improve customer satisfaction, and uncover post-purchase revenue opportunities. By combining self-service order editing, support deflection, post-purchase upsells, retention automation, and deep Shopify integrations, Cleverific helps brands make the period after checkout more profitable and less operationally painful.
API Access
Has API
API Access
Has API
Integrations
Shopify
ChatWILL
Gmail
Instagram
Klaviyo
Parachute
ParcelWILL
PayPal
Pinterest
SEOWILL
Integrations
Shopify
ChatWILL
Gmail
Instagram
Klaviyo
Parachute
ParcelWILL
PayPal
Pinterest
SEOWILL
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$59/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
Cleverific
Founded
2015
Country
United States
Website
cleverific.com
Product Features
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management