Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWA SmartProcess is a comprehensive software solution designed for effective business process management (BPM), focusing on workflow, process, and quality management. This online platform allows users to easily model, enhance, and share processes and documents from one centralized location. Additionally, CWA SmartProcess offers optional modules that cater to various needs, including measures, tasks, claims, complaints, and audits. By utilizing CWA SmartProcess, businesses can effortlessly convert their processes into automated workflows, fostering ongoing improvements and efficiency within their operations. Ultimately, this tool empowers organizations to streamline their processes and enhance overall productivity.
Description
Metaware.nl offers a contemporary and adaptable quality management software solution designed to aid organizations in the establishment, oversight, and ongoing enhancement of their Quality Management System (QMS or GRC). This platform is fully compliant with ISO 9001, ISO 14001, ISO 27001, and various other global standards, allowing businesses to effectively meet legal, regulatory, and certification obligations. By consolidating document control, process oversight, risk management, incident and complaint handling, CAPA, internal audits, and management reviews into a single secure, sovereign cloud solution, Metaware streamlines operations. Organizations benefit from real-time dashboards, automated workflows, role-specific access, and version control, which empower them to maintain comprehensive command over quality, compliance, and operational efficiency. Furthermore, Metaware alleviates administrative workload, enhances transparency, and fosters a culture of continuous improvement, making it an ideal choice for both small and medium enterprises as well as larger organizations dedicated to robust quality assurance and compliance management. Overall, Metaware stands out as a vital tool for any organization aiming to optimize its quality management processes.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€142/month (Bronze)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CWA
Founded
1999
Country
Germany
Website
www.cwa-software.com
Vendor Details
Company Name
Metaware
Founded
1996
Country
The Netherlands
Website
www.metaware.nl
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
No
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
Yes
Maintenance Management
No
Risk Management
Yes
Supplier Quality Control
No
Training Management
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
Yes
Maintenance Management
Yes
Risk Management
Yes
Supplier Quality Control
Yes
Training Management
Yes