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Description
CWDash is a cost-free business intelligence tool for Managed Service Providers (MSPs) that is sponsored and seamlessly integrates with both On-Premises and Cloud versions of ConnectWise Manage. It offers tailored dashboards, referred to as panels, which streamline the process of obtaining insights and allow users to monitor data in real-time directly from their desktops. Initially launching with a modest selection of 8 dashboards, CWDash has expanded its offerings to 60, providing users the flexibility to select their preferred panels or utilize the innovative Panel Builder to create personalized dashboards. The Panel Builder is a standout feature that empowers users to generate countless bespoke panels displaying the specific information they desire, simply by naming them to have them readily accessible in the drop-down menu. Since its establishment in 2009, CWDash has evolved significantly, appealing to technology experts who are always in search of more effective methods to optimize their operations and assist their clients in achieving similar efficiencies. This continuous growth demonstrates CWDash's commitment to adapting to the needs of its users and the ever-changing landscape of technology.
Description
Foster a deeper emotional connection and sense of community with your brand to enhance customer loyalty and open up new sales avenues. Actively engage with your audience to improve retention and market opportunities while highlighting positive interactions and testimonials to drive conversion success. Capitalize on upcoming events to maximize their impact and utilize insights from various platforms to craft experiences that resonate with your community. Analyze existing data to pinpoint your most engaged users, allowing for targeted interaction that enhances brand loyalty. Understand the origins of your user traffic to uncover significant growth potential across different channels. Mitigate the load on your support team by empowering brand advocates, which can also help decrease the volume of basic support inquiries. Additionally, refine your customer service procedures by promptly addressing issues as they emerge, ensuring a smoother experience for all involved. By taking these steps, you can create a more vibrant and connected community around your brand.
API Access
Has API
API Access
Has API
Integrations
Airtable
ConnectWise PSA
Discord
Eventbrite
Google Calendar
Instagram
LinkedIn
Mailchimp
Slack
Telegram
Integrations
Airtable
ConnectWise PSA
Discord
Eventbrite
Google Calendar
Instagram
LinkedIn
Mailchimp
Slack
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Forza Technology Solutions
Founded
1984
Country
United States
Website
www.cwdash.com
Vendor Details
Company Name
Spontivly
Founded
2018
Country
United States
Website
www.spontivly.com
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery