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Average Ratings 0 Ratings
Description
CURSOR-CRM is a customizable CRM platform built for companies that want to improve customer relationships, streamline communication, and support daily business processes from one connected system. The platform gives users a 360-degree view of customers, teams, partners, activities, and business workflows. It comes with a strong standard feature set for sales, marketing, and customer service, allowing teams to begin using the system quickly while still leaving room for future expansion. CURSOR-CRM can be adapted to different departments, business areas, user counts, and industry-specific requirements as an organization grows. Its features include process management, collaboration tools, mobile CRM access, complaint management, standard process templates, third-party integrations, and AI-assisted support for routine tasks and customer insights. Businesses can choose between cloud and on-premises deployment depending on their technical, operational, and data security needs. The platform integrates with external systems such as ERP and billing tools, reducing disconnected software and manual spreadsheet work. CURSOR-CRM also prioritizes data protection, with certified German data center hosting available for cloud customers. CURSOR-CRM is designed to help organizations work more efficiently, improve customer service, and build a scalable CRM foundation for long-term success.
Description
Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.
API Access
Has API
API Access
Has API
Integrations
APIFreaks
Inxmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Integrations
APIFreaks
Inxmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Pricing Details
Contact CURSOR Software for pricing details.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Software AG
Country
Germany
Website
cursor.de/
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management