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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CURSOR-CRM is a customizable CRM platform built for companies that want to improve customer relationships, streamline communication, and support daily business processes from one connected system. The platform gives users a 360-degree view of customers, teams, partners, activities, and business workflows. It comes with a strong standard feature set for sales, marketing, and customer service, allowing teams to begin using the system quickly while still leaving room for future expansion. CURSOR-CRM can be adapted to different departments, business areas, user counts, and industry-specific requirements as an organization grows. Its features include process management, collaboration tools, mobile CRM access, complaint management, standard process templates, third-party integrations, and AI-assisted support for routine tasks and customer insights. Businesses can choose between cloud and on-premises deployment depending on their technical, operational, and data security needs. The platform integrates with external systems such as ERP and billing tools, reducing disconnected software and manual spreadsheet work. CURSOR-CRM also prioritizes data protection, with certified German data center hosting available for cloud customers. CURSOR-CRM is designed to help organizations work more efficiently, improve customer service, and build a scalable CRM foundation for long-term success.

Description

Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APIFreaks
Inxmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations

APIFreaks
Inxmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Pricing Details

Contact CURSOR Software for pricing details.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Software AG

Country

Germany

Website

cursor.de/

Vendor Details

Company Name

HospiTalitySoft 365

Founded

2019

Country

United States

Website

www.hospitalitysoft365.com/hospitalitysuite

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Alternatives

Origin Reviews

Origin

Cursor
Hospitality Suite CRM Reviews

Hospitality Suite CRM

HospiTalitySoft 365
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