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Description

Ai - an Agent-less "Ai" (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This "Digital & Voice First Ai” servicing technology can answer common questions and accept payments. It also negotiates accounts with a frictionless positive user experience.

Description

Transform your banking experience with Novopay's cutting-edge Banking Platform, which is designed to be cloud-native, mobile-first, API-enabled, and powered by AI technology. Novopay offers a range of products, including digital lending, prepaid cards, wallets, and payment solutions, all of which can be licensed, customized, and operated on the cloud with round-the-clock managed services. With Novopay's prepaid card and wallet solutions, financial institutions, retailers, telecom companies, and corporations can effectively address intricate payment scenarios, ensuring a smooth payment experience for employees, clients, and partners alike. Enhance customer engagement by delivering a seamless and uncomplicated payment process, while empowering consumers with complete control over their payment methods. In addition, Novopay provides an innovative solution tailored for microfinance and community banking, featuring loan officer applications that facilitate both online and offline field operations, thereby streamlining the lending process for all stakeholders involved. This comprehensive approach not only optimizes operational efficiency but also strengthens relationships within the financial ecosystem.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

BillingTree Yes 
DELECO Yes 
Flipkart No 
Nuvei Yes 
Payscout Yes 
SchoolMint Hero No 
Zest No 

Integrations

BillingTree No 
DELECO No 
Flipkart Yes 
Nuvei No 
Payscout No 
SchoolMint Hero Yes 
Zest Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CSS, Inc

Founded

2004

Country

United States

Website

www.cssimpact.com

Vendor Details

Company Name

Novopay Solutions

Founded

2013

Country

India

Website

novopaybanking.com

Product Features

Accounts Payable

Approval Process Control Yes 
Bank Reconciliation Yes 
Cash Management Yes 
Check Writing Yes 
Duplicate Payment Alert Yes 
Fraud Detection Yes 
General Ledger Entry Yes 
Vendor Management Yes 

Accounts Receivable

ACH Payment Processing Yes 
Billing & Invoicing Yes 
Check Processing Yes 
Collections Management Yes 
Online Payment Processing Yes 
Overpayment Processing Yes 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition Yes 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Corporate Tax

Compliance Management Yes 
Data Import / Export Yes 
Data Verification Yes 
Electronic Filing Yes 
Exception Notification Yes 
For Nonprofits Yes 
For Partnerships Yes 
K-1 Reporting Yes 
Payroll & Employer Forms Yes 
Status Tracking Yes 
Tax Planning No 

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Loan Servicing

Accounting Management No 
Amortization Schedule No 
Application Management No 
Auto Loans No 
Automatic Funds Distribution No 
Business Loans No 
Collateral Tracking No 
Collections Management No 
Compliance Management No 
Construction Loans No 
Customer Database No 
Fee Management No 
Investor Management No 
Loan Processing No 
Student Loans No 

Sales Tax

Address Validation Yes 
Audit Trail Yes 
Consumer Use Tax Yes 
Exemption Management Yes 
Tax Calculator Yes 
Tax Filing Yes 
Taxability Verification Yes 
Transaction Tracking Yes 
Value Added Tax (VAT) Yes 

Tax Practice Management

Approval Process Control Yes 
Billing & Invoicing Yes 
Client Management Yes 
Client Portal Yes 
Document Management Yes 
Due Date Tracking Yes 
Scenario Planning Yes 
Tax Filing Yes 
Tax Forms Yes 
Workflow Management Yes 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking No 
Credit Card Management Yes 
Credit Union No 
Investment Banking No 
Multi-Branch Yes 
Online Banking Yes 
Private Banking No 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Loan Origination

Amortization Schedule Yes 
Audit Trail Yes 
Closing Documents Yes 
Compliance Management Yes 
Customer Database Yes 
Digital Signature Yes 
Document Management Yes 
Fee Management No 
Loan Processing Yes 
Online Application No 

Loan Servicing

Accounting Management Yes 
Amortization Schedule Yes 
Application Management No 
Auto Loans Yes 
Automatic Funds Distribution No 
Business Loans No 
Collateral Tracking No 
Collections Management Yes 
Compliance Management Yes 
Construction Loans No 
Customer Database Yes 
Fee Management No 
Investor Management No 
Loan Processing Yes 
Student Loans No 

Mobile Banking

Bill Payment Yes 
Biometric Yes 
Cash Management Yes 
Chat / Messaging No 
Cross Selling Functionality Yes 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking Yes 
Transaction Monitoring Yes 
Voice Banking Yes 

Mortgage and Loans

Amortization Schedule Yes 
Client Database No 
Closing Documents Yes 
Commercial Mortgages No 
Contact Management Yes 
Credit Reporting Yes 
Customer Statements Yes 
Document Management Yes 
Electronic Applications Yes 
Government Loans No 
Loan Origination Yes 
Loan Servicing Yes 
Pipeline Management No 
Pre-Qualification Yes 
Refinance Management No 
Residential Mortgages No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging No 
Credit Card Management Yes 
Electronic Statements Yes 
Fraud Detection No 
Loan Management Yes 
Marketing Automation No 
Retail Banking Yes 
Single Sign On Yes 
Transaction Monitoring Yes 

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