Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CSOne’s customer service solutions enhance the efficiency of your support operations. Every call to your call center is meticulously recorded and monitored from beginning to end, capturing essential information such as the customer's name, location, and equipment alongside the specifics of their inquiry. Additionally, CSOne’s online calendar boosts the transparency of your technicians' schedules. Technicians receive email notifications for task assignments, ensuring prompt attention to customer needs. The platform oversees a range of field service activities, including initial on-site assessments and repairs. Users can conveniently generate repair quotes and service reports via a mobile printer, facilitating quicker transactions. Furthermore, CSOne effectively oversees the entire sales process, encompassing quotation creation, sales orders, deliveries, billing, and cash collection. By managing documentation tailored to individual business cases, it simplifies the monitoring of task statuses for each case, highlighting pending tasks and quotes that require dispatch. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through timely service delivery.
Description
Tazk Sales is a cloud-driven platform designed to streamline sales management for distributors, wholesalers, manufacturers, and other businesses engaged in B2B sales operations. The platform effectively manages the sales process, encompassing everything from generating quotations and obtaining order approvals to invoicing, dispatching, delivering, and collecting payments. Sales teams can efficiently monitor order statuses, customer credit limits, inventory levels, as well as receivables and collections, while management can utilize comprehensive dashboards and reports to assess the performance of branches and sales representatives. The user-friendly web dashboard provides office staff and managers with a unified perspective of all transactions, and the Android app tailored for field sales enhances functionalities such as order entry, payment collection, customer interactions, route monitoring, attendance tracking, and daily reporting. Additionally, Tazk Sales accommodates GST invoicing and maintains detailed customer account records, catering specifically to the workflows of Indian businesses. With its robust features, Tazk Sales enables organizations to effectively coordinate between office, financial, warehouse, and field teams while managing ongoing customer orders and timely deliveries, ultimately enhancing operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$240 per 3 users per month
Free Trial
Yes
Free Version
No
Pricing Details
₹4,788/year
A free plan and free trial are offered. Paid plans start at ₹4,788 per year; plan features and limits vary.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Libran Business Systems
Country
United States
Website
csone.biz/en/
Vendor Details
Company Name
Tazk
Founded
2007
Country
India
Website
tazk.in/sales-management-software
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
No
Time Clock
Yes
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No