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Description
CSOne’s customer service solutions enhance the efficiency of your support operations. Every call to your call center is meticulously recorded and monitored from beginning to end, capturing essential information such as the customer's name, location, and equipment alongside the specifics of their inquiry. Additionally, CSOne’s online calendar boosts the transparency of your technicians' schedules. Technicians receive email notifications for task assignments, ensuring prompt attention to customer needs. The platform oversees a range of field service activities, including initial on-site assessments and repairs. Users can conveniently generate repair quotes and service reports via a mobile printer, facilitating quicker transactions. Furthermore, CSOne effectively oversees the entire sales process, encompassing quotation creation, sales orders, deliveries, billing, and cash collection. By managing documentation tailored to individual business cases, it simplifies the monitoring of task statuses for each case, highlighting pending tasks and quotes that require dispatch. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through timely service delivery.
Description
Lekhha serves as a comprehensive platform designed for businesses looking to leverage technology in various operational aspects, including managing purchase orders, sales orders, inventory, invoicing, and online payment collection while also tracking the status of picking, packing, and delivery. Additionally, it allows businesses to establish an online presence by maintaining and publishing product catalogs and processing customer orders received through digital channels. The platform facilitates point-of-sale operations by enabling online payment receipts and integrates seamlessly with logistics and shipping services to ensure home delivery of sales orders. It also supports order-related cancellations and refunds, manages cash registers for customers and suppliers making cash payments, and offers detailed reporting at multiple levels. Furthermore, Lekhha ensures role-based access for staff members and can streamline specific business processes, such as centralized purchasing, allocation requests, quotation tracking, and stock transfer orders, enhancing overall efficiency and operational effectiveness. This multifaceted approach not only simplifies day-to-day management but also empowers businesses to grow in a competitive landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$240 per 3 users per month
Free Trial
Free Version
Pricing Details
₹138/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Libran Business Systems
Country
United States
Website
csone.biz/en/
Vendor Details
Company Name
Lekhha
Founded
2021
Country
India
Website
lekhha.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management