Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CSM's CXP (Citizen Experience Platform) is a suite of solutions that harness the power of technology to deliver an exceptional citizen experience. CSM has identified the best-in-class features to facilitate dialogue between citizens, governments. CXP combines the best of citizen-government relations with innovative technology.
- Grievance and Feedback Management System
Contact Center
Description
A seamless communication platform that enables citizens to directly report incidents to the relevant public officials is what we provide. Collaborating with government entities, we ensure that all concerns raised by citizens are addressed swiftly and effectively. Our complimentary mobile application is available to all citizens, facilitating the reporting of incidents while allowing for real-time updates on their status. We meticulously track both the precision and frequency of the data submitted by users to enhance governmental operations, minimize emergency response times, and elevate overall efficiency. We invite citizens to download our app and share their incidents or feedback, as this will help us prioritize their local government in our service queue! By using Ctzen, you can easily take a photo, select a location, and submit it directly to your town hall. Begin reporting issues that matter to you and contribute to the enhancement of your community. Our commitment to delivering an intuitive product means that citizens can navigate it effortlessly. With no room for excuses, we urge you to download our applications and take part in creating better living environments. Together, we can foster a more engaged and responsive civic community.
API Access
Has API
No
API Access
Has API
No
Integrations
Patchworks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CSM Technologies
Founded
1998
Country
India
Website
www.csm.tech
Vendor Details
Company Name
Ctzen
Founded
2016
Country
United States
Website
ctzen.co
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No