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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Efficiently launch promotions, offers, and products with the CSG Configure, Price, Quote (CPQ) solution. Utilize product definition, pricing, billing, provisioning, and additional features to craft innovative products and promotions. With guided sales wizards, agents can navigate the order process more effectively, ensuring higher order accuracy. CSG CPQ manages all relevant data, rules, and processes linked to products, services, and bundles, covering everything from initial pricing and packaging to billing and inventory management. This streamlining significantly cuts down the time and resources needed to oversee changes in products and prices, ultimately saving you money and accelerating your market entry. You can create new products and promotions tailored to customer preferences, sales channels, and timing considerations. The Billing Configuration Edition simplifies the editing of product portfolios, enabling quick launches and iterations of offers, thus reducing time to market further. Additionally, the Product Configurator is integrated into ACSR, providing agents with the necessary information to craft customer offers efficiently, ensuring that the sales process is both effective and user-friendly. This comprehensive approach enhances the overall sales experience, leading to improved customer satisfaction and loyalty.

Description

IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CSG

Founded

1994

Country

United States

Website

www.csgi.com/capabilities/configure-price-quote/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/configure-price-quote

Product Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Product Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

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