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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.

Description

Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 
Microsoft OneDrive No 
QuickBooks Online No 
Wufoo Yes 

Integrations

Dropbox Yes 
Microsoft OneDrive Yes 
QuickBooks Online Yes 
Wufoo No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$24.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CROSStrax

Founded

2016

Country

United States

Website

www.crosstrax.co

Vendor Details

Company Name

Virtual Case Management

Founded

2007

Country

United States

Website

www.virtualcasemanagement.com

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management No 
Court Management Yes 
Court Management Integration No 
Crime Scene Management Yes 
Criminal Database No 
Dispatching No 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management Yes 
Discovery Management Yes 
Docket Management No 
Document Management Yes 
Expense Tracking Yes 
Government Yes 
Law Firms Yes 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

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