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Description

No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.

Description

The Persons of Interest feature allows users to craft tailored profiles for particular individuals or cases. For instance, some investigators leverage this tool to monitor court evictions, while others assist reformed gang members in securing employment. With the flexibility to incorporate custom fields, you can effectively manage each individual according to your requirements. Additionally, you can invite external collaborators to access cases while controlling the ability to transfer case ownership among registered members. When invitations are sent to other users, they automatically receive an email containing a ‘Secure Access Code’ for entry, which is designed to expire to prevent outdated personnel from lingering on the roster. This system also supports the transfer of case ownership to different members within the group. Ensuring the security of your data is paramount, as all pages are protected by 2048-bit SSL encryption, along with multiple database redundancies and off-site backups. Furthermore, you can effortlessly attach documents to each case, leave comments, and share them with others, enhancing collaboration and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wufoo Yes 

Integrations

Wufoo No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$40 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CROSStrax

Founded

2016

Country

United States

Website

www.crosstrax.co

Vendor Details

Company Name

Jacket Software

Founded

2014

Country

United States

Website

casejacket.com

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

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