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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CRMoptics is a hosted/packaged solution that allows you to use open source building blocks to get started with your optical software project. It offers multi-location and multi-warehouse solutions that make it easier to do things faster and more reliably. It is web-based, so you only need internet access and a device of choice. Every optician requires module functions to manage their business. These include scheduling, history of eye examinations, proof of payments printing, inventory, customer data management, and scheduling. CRMoptics software includes built-in marketing tools that allow opticians to send personal postcards to customers. This gives them the marketing power to increase sales at lower costs. It is possible to engage customers by sending them text messages or emails with reminders and promotions. It's easier than ever! Our expertise can help you create or set up customizations.

Description

SMART OPTICS® offers a robust and scalable database designed for managing numerous stores while efficiently accommodating extensive database sizes, ideal for rapidly expanding enterprises. The CRM tools provided by SMART OPTICS® are designed to boost sales and attract new prospects by emphasizing GERI - Greet, Engage, Reward, Inform. Additionally, SMART OPTICS® incorporates integrated dispensing, invoicing, and insurance management features, enabling swift process completion and minimizing wait times for customers. With its powerful analytics and reporting capabilities, SMART OPTICS® allows businesses to gain valuable insights, helping to concentrate efforts on essential areas for growth. This versatile database not only supports central management of multiple stores but also ensures that the cloud infrastructure is fully scalable to meet the demands of fast-growing companies. Furthermore, the focus on GERI within the CRM tools enhances customer interactions, ultimately leading to improved sales outcomes. As businesses evolve, SMART OPTICS® continues to adapt, ensuring that its tools remain effective and relevant in a changing marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRMoptics

Country

Belgium

Website

www.crmoptics.com

Vendor Details

Company Name

Xcess Technologies

Founded

2005

Country

India

Website

www.xcesstechnologies.com/index.php/products/retail-products/optical-pos-software

Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Direct Mail Automation

A/B Testing
Analytics/Reporting
Campaign Management
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Mailings
List Scrubbing
Mailing List Purchasing
Mailing Services Integration
Pre-made Templates
Printing Services Integration
Response Alerts

Medical Inventory

Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Supply Management
Usage Tracking
Vendor Management

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Product Features

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

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Alternatives

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