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Description
With CRMUnleashed Help desk software, users can easily navigate a clear and detailed overview of their support team, and they have the option to toggle dashboard views simply by clicking a button. This web-based help desk application ensures that you can access your information anytime and from any location, as long as you have an internet connection and a compatible device such as a computer, laptop, iPhone, or iPad. This capability allows you to stay connected to your support department's activities no matter where you are situated. To enhance customer experience, CRMUnleashed provides a secure web portal that allows clients to create new support cases, review current ones, and interact with the support team assigned to assist them. Building and maintaining strong customer relationships is essential, and leveraging tools that boost satisfaction is vital for long-term success. Furthermore, this software not only streamlines communication but also fosters a sense of trust between customers and the support staff.
Description
FinView is an innovative, cloud-driven debt collection solution tailored for agencies seeking to enhance and streamline the entire debt recovery process via automation, integrated data, and centralized workflows. By merging case management, communication tools, analytics, and customer self-service functionalities into one cohesive system, it empowers teams to optimize their operations and achieve better collection results. The platform offers a consolidated workspace that provides agents with a comprehensive view of each case, encompassing debtor details, payment arrangements, communications, and necessary documentation. Additionally, integrated features like TaskDesk and Inbox facilitate task management and enable multi-channel communication from a single interface. With its user-friendly drag-and-drop builder, FinView enables organizations to create automated workflows, allowing them to define rules, orchestrate processes, and connect with debtors across various channels without the need for coding expertise, ultimately enhancing efficiency and effectiveness in debt recovery efforts. Furthermore, this system's ability to adapt to the unique needs of each agency ensures that they can tailor their approach to fit their specific operational requirements.
API Access
Has API
API Access
Has API
Integrations
Beefree
ClickSend
D&B Connect
Exact
Microsoft 365
Microsoft Azure
PayPal
Ponto
QuickBooks Online
Revolut
Integrations
Beefree
ClickSend
D&B Connect
Exact
Microsoft 365
Microsoft Azure
PayPal
Ponto
QuickBooks Online
Revolut
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Force Software
Website
www.crmunleashed.com
Vendor Details
Company Name
FinView
Country
United States
Website
www.finview.ai/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
