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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The CRMTiger team has developed a variety of extensions and is always eager to assist you with your unique customization requirements. With over a decade of experience, they provide top-notch support for vTiger CRM along with tailored development solutions. Their highly skilled team can manage projects of various scales, ensuring that every client receives personalized attention. Driven by a passion for delivering the most effective vTiger® CRM Development solutions, they aim to propel your business forward while minimizing costs. By combining insights from business analysts and experts, they offer tailored consultations to align with your specific business objectives and recommend the most appropriate customization and implementation strategies. Additionally, CRMTiger provides both technical and functional training for individuals and companies to help them understand, implement, and customize their CRM effectively. For those looking to get started quickly, their hosted CRM solutions allow immediate access, ensuring that you can begin using the system right away. This option is particularly advantageous since it simplifies future customization requests, making them easy to implement at a reduced cost. Furthermore, with CRMTiger's ongoing support, you can rest assured that your CRM will evolve alongside your business needs.

Description

QueueMetrics monitoring software allows you to track agent productivity, agent time, payrolls and measure targets, conversions, target rates, ACD, music on hold, outbound campaign statistics, and monitor real-time processes with customizable wallboards. It streamlines the daily work of call center agents by providing a dedicated interface with text messages, alarms options, and integrates easily to all modern CRM such as Vtiger and Salesforce. You can measure and improve your contact centre activities using more than 200 metrics. You can also manage your call center processes live with extensions and calls control and live alarms. Every year, more metrics and reports are available for free! QueueMetrics software can be used on premise or in the cloud for FreePBX S PBX Grandstream, Issabel FusionPBX, FreePBX, Yeastar S PBX and other Asterisk distros.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asterisk
Elastic Cloud
FreePBX
Google Calendar
Grandstream Wave
QuickBooks Online
SAP Single Sign-On
WhatsApp
Yeastar Cloud PBX

Integrations

Asterisk
Elastic Cloud
FreePBX
Google Calendar
Grandstream Wave
QuickBooks Online
SAP Single Sign-On
WhatsApp
Yeastar Cloud PBX

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRMTiger

Founded

2011

Country

India

Website

crmtiger.com

Vendor Details

Company Name

Loway

Founded

2004

Country

Switzerland

Website

www.queuemetrics.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

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