CRMSix Reviews

CRMSix

5.0 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

Description

Inboxx.ai is a cloud-driven platform focused on automating customer communication through AI-driven voice agents, WhatsApp chatbots, and collaborative conversation workflows. This solution facilitates both automated inbound and outbound calls, addresses customer inquiries, captures and qualifies leads, and manages appointment scheduling and reminders. Additionally, it offers WhatsApp FAQs, notifications, broadcasting capabilities, and seamless transitions to human agents when necessary. Teams benefit from features such as conversation histories, call logs, analytics, and role-oriented chat assignments to streamline follow-up processes. The platform also touts integration capabilities with CRM and e-commerce systems, API-based connections, and supports multilingual interactions through both voice and chat. Inboxx.ai is designed to serve businesses that manage customer communications, particularly those in sales and support roles across industries like real estate, e-commerce, healthcare, education, and food services. Furthermore, the vendor provides assistance with setup and tailored workflows, enhancing the overall user experience through its intuitive dashboard tools. This comprehensive approach ensures that companies can efficiently engage with their customers while optimizing their communication strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
ActiveCampaign No 
Airtable No 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Google Sheets No 
Google Tasks Yes 
HubSpot CRM No 
Mailchimp No 
Model Context Protocol (MCP) Yes 
Okta Yes 
Omnisend No 
Razorpay Yes 
Slack No 
Stripe Yes 
WhatsApp No 
WooCommerce No 
Zapier No 
n8n No 

Integrations

Google Calendar Yes 
ActiveCampaign Yes 
Airtable Yes 
Claude No 
Claude Duet No 
Claude for Legal No 
Google Sheets Yes 
Google Tasks No 
HubSpot CRM Yes 
Mailchimp Yes 
Model Context Protocol (MCP) No 
Okta No 
Omnisend Yes 
Razorpay No 
Slack Yes 
Stripe No 
WhatsApp Yes 
WooCommerce Yes 
Zapier Yes 
n8n Yes 

Pricing Details

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

WhatsApp Business setup has no initial fee; software subscriptions and message charges may apply. Service pricing varies with usage, agent count, and selected features.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CRMSix

Founded

2018

Country

India

Website

crmsix.com

Vendor Details

Company Name

Inboxx.ai

Founded

2024

Website

inboxx.ai/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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