CRMSix
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Average Ratings 0 Ratings
Description
CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.
Description
Inboxx.ai is a cloud-driven platform focused on automating customer communication through AI-driven voice agents, WhatsApp chatbots, and collaborative conversation workflows. This solution facilitates both automated inbound and outbound calls, addresses customer inquiries, captures and qualifies leads, and manages appointment scheduling and reminders. Additionally, it offers WhatsApp FAQs, notifications, broadcasting capabilities, and seamless transitions to human agents when necessary. Teams benefit from features such as conversation histories, call logs, analytics, and role-oriented chat assignments to streamline follow-up processes. The platform also touts integration capabilities with CRM and e-commerce systems, API-based connections, and supports multilingual interactions through both voice and chat. Inboxx.ai is designed to serve businesses that manage customer communications, particularly those in sales and support roles across industries like real estate, e-commerce, healthcare, education, and food services. Furthermore, the vendor provides assistance with setup and tailored workflows, enhancing the overall user experience through its intuitive dashboard tools. This comprehensive approach ensures that companies can efficiently engage with their customers while optimizing their communication strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
ActiveCampaign
No
Airtable
No
Claude
Yes
Claude Duet
Yes
Claude for Legal
Yes
Google Sheets
No
Google Tasks
Yes
HubSpot CRM
No
Mailchimp
No
Integrations
Google Calendar
Yes
ActiveCampaign
Yes
Airtable
Yes
Claude
No
Claude Duet
No
Claude for Legal
No
Google Sheets
Yes
Google Tasks
No
HubSpot CRM
Yes
Mailchimp
Yes
Pricing Details
$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
WhatsApp Business setup has no initial fee; software subscriptions and message charges may apply. Service pricing varies with usage, agent count, and selected features.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRMSix
Founded
2018
Country
India
Website
crmsix.com
Vendor Details
Company Name
Inboxx.ai
Founded
2024
Website
inboxx.ai/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No