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Description
CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.
Description
Transform every channel into a source of revenue to fuel business expansion. Effortlessly gather leads and sales inquiries from websites, emails, social media platforms, phone calls, and more. The key to a thriving business lies in effectively monitoring and managing the sales pipeline. A visual pipeline enables you to keep track of all deals at different stages seamlessly. Gain a comprehensive 360° view of your customers on a single interface for enhanced insight. Engage with your contacts through multiple communication channels while having access to their conversation history. Prioritize what matters most and automate the rest for efficiency. Establish rules and workflows to streamline follow-up processes, and automatically assign deals to team members. Integrate PipeCycle with other productivity applications to enhance functionality. Identify lead locations and discover potential clients nearby effortlessly, while also automatically tracking the locations of your team members and displaying them on a map for better coordination. By leveraging these tools, businesses can optimize their operations and significantly improve their sales outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
G2
No
Pricing Details
300 INR/month
CRM9 Pricing and Plans
At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.
Subscription Model
Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.
Advanced Plans
As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:
Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.
Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.
Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.
Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.
Key Inclusions in the Base Plan
Comprehensive lead and contact management
Sales and opportunity pipeline tracking
Task scheduling and follow-up management
Communication history and email tracking
Real-time analytics and performance reports
Secure cloud storage with daily data backup
Multi-user access with permission controls
Why Choose CRM9
Affordability: Competitive entry pricing that fits small business budgets.
Scalability: Upgrade options that align with your growth and operational needs.
Transparency: No hidden fees or complex pricing structures.
Value: Access to enterprise-grade tools and security at an affordable cost.
CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.
Subscription Model
Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.
Advanced Plans
As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:
Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.
Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.
Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.
Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.
Key Inclusions in the Base Plan
Comprehensive lead and contact management
Sales and opportunity pipeline tracking
Task scheduling and follow-up management
Communication history and email tracking
Real-time analytics and performance reports
Secure cloud storage with daily data backup
Multi-user access with permission controls
Why Choose CRM9
Affordability: Competitive entry pricing that fits small business budgets.
Scalability: Upgrade options that align with your growth and operational needs.
Transparency: No hidden fees or complex pricing structures.
Value: Access to enterprise-grade tools and security at an affordable cost.
CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
Free Trial
No
Free Version
No
Pricing Details
$15 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CRM9
Founded
2025
Country
India
Website
www.crm9.in/
Vendor Details
Company Name
CustomerSquare.com
Country
India
Website
www.pipecyclecrm.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
