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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

Description

Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

G2
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp

Integrations

G2
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp

Pricing Details

300 INR/month
Free Trial
Free Version

Pricing Details

$69.77 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRM9

Founded

2025

Country

India

Website

www.crm9.in/

Vendor Details

Company Name

Mekari

Country

Indonesia

Website

mekari.com/produk/qontak/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

Inventic CRM Reviews

Inventic CRM

InventicSoft IT Solutions
Barantum CRM Reviews

Barantum CRM

Barantum
GreenTick Reviews

GreenTick

Suscin Innovation Labs LLP