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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates. CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.

Description

SoftGroup is a global software firm that specializes in providing comprehensive traceability solutions tailored for the pharmaceutical sector. With 17 years of industry presence, we have earned a reputation as a trusted partner for serialization and aggregation solutions, catering to both major pharmaceutical corporations with extensive production capabilities and smaller Marketing Authorization Holders (MAHs) lacking significant manufacturing operations. By choosing SoftGroup, you align yourself with numerous small to medium-sized pharmaceutical producers, contract manufacturers, parallel importers, and distributors that share your commitment to excellence. Our flagship product, SoftGroup® SaTT Gateway, stands out as the most intuitive and fully automated SaaS application designed to ensure compliance with traceability and serialization standards. It seamlessly meets the EU FMD and MDLP regulations, along with other current and forthcoming compliance mandates that impact all participants in the supply chain, including manufacturers, wholesalers, repackagers, and third-party logistics providers. Moreover, our solutions are consistently updated to adapt to the evolving regulatory landscape, ensuring that your operations remain compliant and efficient.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alumio
Built2Buy
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
Microsoft PowerPoint
SYSPRO ERP
Skynamo
Vergo
Visual Planning

Integrations

Alumio
Built2Buy
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
Microsoft PowerPoint
SYSPRO ERP
Skynamo
Vergo
Visual Planning

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SYSPRO

Founded

1978

Country

United States

Website

www.syspro.com

Vendor Details

Company Name

SoftGroup

Founded

2020

Country

Bulgaria

Website

www.softgroup.eu/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Pharmacy

Automatic Refills
Barcode Generation
Claims Management
Compounding
E-Prescribing
Electronic Signature
Forms Management
Insurance Processing
Inventory Management
Multi-Store Management
Online Refills
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

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