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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

CREW25 is a comprehensive cloud-based job management solution designed specifically for the trades and construction industries. This software integrates the management of quotes, schedules, jobs, and job costs into a single, user-friendly workspace. Teams can generate quotes directly from a price book or by utilizing PDF plan takeoffs, and they have the ability to send these quotes for online approval and invoice in stages. Office personnel can effectively coordinate service calls and projects through a shared calendar and mapping system, while field crews can access job details, log hours and breaks, complete necessary forms, attach photos and notes, and update job statuses. Additionally, office teams oversee timesheets, manage purchase orders, handle supplier invoices, and track stock levels, all while monitoring costs and profit margins on a per-job basis. The platform also includes essential site and safety documentation, offers AI support for initial setup and recurring tasks, and features two-way synchronization with Xero. It is tailored to meet the needs of various professionals, including builders, electricians, plumbers, carpenters, painters, plasterers, and landscapers, making it an invaluable tool for enhancing efficiency and productivity in construction and trades. The seamless integration of these features allows businesses to streamline their operations and improve communication between teams.

Description

Extrua Dispatch is a comprehensive cloud-based job management solution tailored for Australian service-oriented businesses that deploy teams to client locations, such as cleaners, tradespeople, pest control specialists, pool maintenance providers, and landscapers. This software integrates various functions including quoting, scheduling, dispatching, mobile work documentation, invoicing, and customer interaction into a single platform. Companies can effortlessly transform accepted quotes into actionable jobs, manage both one-time and recurring services, monitor employee work hours and locations, and utilize checklists along with job images for clarity. Additionally, the mobile crew functionality allows for work to be conducted offline, with data being synchronized later, ensuring seamless operations. Once jobs are completed, invoicing can be executed and integrated with Xero, while a dedicated customer portal offers clients access to job updates, quotes, invoices, and the ability to book repeat services. Furthermore, the software includes job costing and reporting features that enable businesses to assess their performance and profitability effectively. It also encompasses workflows for trade safety documentation, such as Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA) records, along with the capability to track licenses, ensuring compliance and safety in operations. This all-in-one approach significantly enhances efficiency and organization for service businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Xero Yes 

Integrations

Xero Yes 

Pricing Details

Plans are quote-based; a product demo is available.
Free Trial No 
Free Version No 

Pricing Details

A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CREW25

Country

Australia

Website

www.crew25.com

Vendor Details

Company Name

Extrua

Country

Australia

Website

www.extrua.com.au/dispatch

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives

No Alternatives