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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Your clients will appreciate the comprehensive experience provided by our technology and dedicated team, all designed to streamline insurance management for your agency's benefit. This integration serves as a vital addition to your operations, combining personnel and technology into a single, efficient platform. We are committed to transforming customer journeys by ensuring that service representatives and advisors work together seamlessly, simplifying the insurance process for both your agency and its clientele. Our real-time self-service application allows customers to manage their insurance policies while having access to support from service agents whenever assistance is required. The process of renewing policies and purchasing new coverage is enhanced through a blend of artificial intelligence and sales support, ensuring the most suitable options for your clients. Additionally, gain insights into the performance of your agency with real-time management and monitoring tools, including business intelligence and approval request functionalities. With our cutting-edge customer and agency-facing platforms, we make it easier and more lucrative to meet the insurance needs of your customers, ultimately elevating your agency's service standards and profitability. Embrace innovation in the insurance sector and witness how it transforms the way you engage with your clients.

Description

Sellence is an AI-driven sales conversion platform that automates customer follow-up for insurance providers, lenders, and financial technology companies. The software focuses on recovering potential customers who abandon insurance quotes, allow renewals to expire, leave loan applications unfinished, or fail to fund newly created accounts. Its AI persuasion model engages prospects through personalized SMS conversations and phone calls on behalf of the business. Automated follow-up sequences can continue for several weeks to maintain contact with customers who have not completed their transactions. Sellence tracks customer responses within a continuous conversation thread, allowing follow-up interactions to account for previous communications. The platform is designed to address common sales objections involving price, timing, competing options, and purchasing decisions. Organizations can establish communication rules covering customer consent, quiet hours, approved language, and other outreach restrictions. Audit trail functionality provides records of customer interactions and automated communications for oversight and compliance purposes. Sellence supports sales teams by automating prospect reengagement and helping convert existing customer interest into completed purchases, applications, and funded accounts.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom pricing. Starts with a paid 2-month pilot on one journey, measured against a control group, then a 12-month term.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

COVU

Country

United States

Website

covu.com

Vendor Details

Company Name

Sellence

Founded

2023

Country

Israel

Website

www.sellence.com

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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