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Description

Your clients will appreciate the comprehensive experience provided by our technology and dedicated team, all designed to streamline insurance management for your agency's benefit. This integration serves as a vital addition to your operations, combining personnel and technology into a single, efficient platform. We are committed to transforming customer journeys by ensuring that service representatives and advisors work together seamlessly, simplifying the insurance process for both your agency and its clientele. Our real-time self-service application allows customers to manage their insurance policies while having access to support from service agents whenever assistance is required. The process of renewing policies and purchasing new coverage is enhanced through a blend of artificial intelligence and sales support, ensuring the most suitable options for your clients. Additionally, gain insights into the performance of your agency with real-time management and monitoring tools, including business intelligence and approval request functionalities. With our cutting-edge customer and agency-facing platforms, we make it easier and more lucrative to meet the insurance needs of your customers, ultimately elevating your agency's service standards and profitability. Embrace innovation in the insurance sector and witness how it transforms the way you engage with your clients.

Description

Managing inquiries related to retail agent policies, billing, claims, and payments can often require full-time attention, especially in larger operations. Ivans eServicing™ streamlines these processes, eliminating the necessity for handling individual requests manually. Additionally, your retail agents receive immediate answers right within their management systems, simplifying their tasks as well. Our goal is to enhance automation across all participants, and Ivans eServicing provides a seamless connection to retail agents’ customer self-service platforms. This approach significantly reduces the time spent on administrative functions, which is crucial since agents are more inclined to collaborate with MGAs that facilitate their workflow. By offering swift access to essential information regarding policies, billing, claims, and payments, retail agents can remain within their systems without disruption. Since no one particularly enjoys the process of paying for insurance, it’s vital to ensure that the experience is as straightforward as possible. Moreover, enabling insured individuals to settle their premiums directly through their retail agent’s self-service portal adds an extra layer of convenience and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

COVU

Country

United States

Website

covu.com

Vendor Details

Company Name

Ivans

Founded

1983

Country

United States

Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Product Features

Product Features

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