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Description
Our flagship product, the COLMEIA Software Suite, effectively facilitates the transformation processes of companies operating on an international scale. This solution empowers HR management to tackle the challenges presented by increasingly dynamic markets. Built on advanced cloud technology, the COLMEIA suite seamlessly integrates data from multiple HR systems. You can quickly define and organize your global job catalog, allowing for efficient categorization of employee activities. This enables fast and effective reorganization of your global workforce. Our software solutions are equipped with robust security features designed to safeguard your information, ensuring optimal protection against potential threats. Collaborating exclusively with ISO-certified premium partners, our cloud-based solutions comply with the latest German and European security and data protection standards. Additionally, all aspects of communication with our cloud infrastructure are secured through end-to-end encryption for both customers and administrators, further enhancing the security and integrity of your data. By leveraging these cutting-edge solutions, businesses can streamline their operations while maintaining the highest levels of confidentiality and compliance.
Description
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center
Integrations
Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Scutera Software
Founded
2017
Country
Germany
Website
www.scutera.de/en/produkte
Vendor Details
Company Name
Eleveo
Founded
1999
Country
United States
Website
www.eleveo.com
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
