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Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
Perfectly designed for industries such as field service dispatch, courier services, security, plumbing, electrical work, and general maintenance, this system facilitates job entry through customizable fields and quick-select dropdown menus. It features real-time job dispatching to mobile devices and simplifies job management with automated status updates. The Desktop or Web Dispatcher acts as a highly adaptable command center for overseeing all jobs efficiently. A background processor ensures seamless communication with mobile devices while automating various tasks. The Web-based FieldAgent empowers users to view and modify their jobs directly while in the field. Additionally, dispatchGate can be tailored to meet specific business requirements, ensuring it fits your operational needs perfectly. The dispatchGate Dispatcher allows for the management of all jobs from a single interface, enabling easy tracking of each job's progress. Built to operate directly from the dispatchGate Engine, this system forms the backbone of the entire dispatchGate software suite, providing a comprehensive solution for effective job management. With its combination of customizable features and real-time capabilities, it significantly enhances workflow efficiency across multiple sectors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
Dispatch Management Solutions
Founded
2018
Country
New Zealand
Website
www.dispatching.co.nz/
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
